Inquiry
Inquiry
Our team will contact you within 2 business days.
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Our team will review it and contact you using the details you provided.
Sales & partnership inquiries (purchase · demo · ODM · OEM)+82-2-3672-1291
A/S · CS033-743-1291
E-MAIL[email protected]
Download
Downloads
Download our company profile, catalogs and user manuals. Please select a language.
This document is being prepared. If you need it, please request it through the inquiry form above.
Service
After-sales service
Diagnosed and repaired directly by the manufacturer in Korea.
STEP 01
Request
Inquiry · Service center
STEP 02
Diagnosis
Inspection by the manufacturer
STEP 03
Repair
Free or paid repair notice
STEP 04
Delivery
Shipped after inspection
FAQ
Frequently asked questions
QCan I request a device demo?
Yes. In the inquiry form, select ’Medical aesthetic purchase · Demo’ and leave your organization name and the devices you are interested in. Our team will arrange an on-site demo.
QHow do I purchase ULTIGHT cartridges?
2.0 · 3.0 · 4.5 · 6.0mm cartridges are supplied directly by the manufacturer, MEDICON. Please order through our customer center or your sales representative.
QIs device operation training available?
We provide device operation and protocol training for clinics and distributors that adopt our devices.
QWhere can I get catalogs or user manuals?
Company profiles, brochures and product user manuals can be downloaded by language from the Downloads section.
QWhere can I buy home-care devices?
They are available at the MEDICON official store (MEDICON MALL). We recommend buying from official retailers for genuine products and authorized after-sales service.
QDo I need gel when using the device?
For ultrasound and RF devices, apply enough of the dedicated gel before use so that energy is delivered well to the skin.
QAre results the same for everyone?
Results vary with skin condition and usage habits. If you have a skin condition or have just had a procedure, consult a professional first.
QHow do I request after-sales service?
Select ’Products · After-sales’ in the inquiry form, or contact our service center (+82-33-743-1291). The process is request → diagnosis → repair → delivery.
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